Page 36 - MiSUMi 2025

Listing Price, Business Day, Flash Delivery, Cancellation, Cancellation, Returning Products
Returning Products and Other

Changing or Canceling Orders
Listing Price MISUMI's cancellation policy varies depending on the published "days to ship"
of our products, and may not be accepted.
In addition, In-Stock items and Make-to Order items have different condition for
VAT are not included in the prices of the listed products.
acceptance. If a cancellation is made through no fault of Company there may be a
Please refer to MISUMI WEB site to check actual prices. restocking charge or a production cancellation charge. Fees are applied to offset the
costs incurred by Company for handling and/or production work already performed.

Business Days For detailed information, please refer to "Cancellation Policy" on MISUMI WEB site.

Returning Products
MISUMI Thailand standard hours of operation are from 8:00 to 18:00 Returning In-stock items may be accepted under certain circumstances.

Monday - Saturday (Holiday is excluded) Please contact MISUMI Customer Service with any requests of changing or
canceling your order and returning products. Returning Make-to-Order items is
*Order cut off time is 17:00 / Online order cut off time is 18:00
not allowed since they are manufactured specifically to your unique configuration.

Stock Item Delivery TECHNICAL CENTER and inCAD LIBRARY

Stock Items can be shipped and delivered with special service details as below. TECHNICAL CENTER
On MISUMI website, we have function of "TECHNICAL CENTER" which
provided Technical knowledge on many kind of product.
Stock Items Cut-off time Ship Day Delivery Day Additional Service Area
Delivery Charge
inCAD LIBRARY
Flash Delivery inCAD Library is a helpful application examples for mechanical engineers.
Please check
(Same Day 12:00 Same Day Same Day Free Shipping** An online application library with a range of ideas for all manufacturing industries.
service area
Delivery) Save design time and learn new design applications when you are concepting new machines.
Same Day
Shipping 16:00 Same Day Next Day* Free Shipping All area
Standard Day after
Service 17:00 Next Day next day* - All area

* Other area than Central area (except Sing Buri and Nakhon Nayok),

Eastern area, Chiang Mai, Lamphun, Nakhon Ratchasima will be plus 1 day
** ‘Free Shipping’ is available for order during promotion period only.

MISUMI contact MISUMI WEB “Chat” Install MISUMI APP
MISUMI WEB
Tel: 033-684730
Email: cs@misumi.co.th

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