Page 1703 - MiSUMi 2025

Warranty
All warranties on products (the “Products”) available on the MISUMI’s website (the Website) and catalog issued by MISUMI (THAILAND) CO., LTD’s
(“MISUMI”) (the “Catalog”) and relevant mobile application (“App”) and purchased by the Customer from MISUMI, are based on the Terms and Conditions
of Sale and the following warranty provisions (this “Warranty”). Please note that this Warranty does not apply to special orders.
By purchasing or using the Products, the Customer is deemed to have agreed with this Warranty, regardless of any other warranty provisions
the Customer may have with MISUMI regarding the Products.
Some of the Products come with a manufacturer guarantee certificate or warranty. In this case, please be aware that the manufacturer guarantee
Company Name Website & Inquiry Locatoin Distribution Area certificate or warranty will supersede this Warranty and this Warranty will not be applicable.
300/24 Moo 1, Eastern Seaboard Scope and Period of Warranty
MISUMI (THAILAND) CO., LTD. https://th.misumi-ec.com/ Industrial Estate Soi 5, Thailand 1. With respect to the Products purchased by the Customer, MISUMI will replace all or part of the Products or repair the Products free of charge if it is
บริษัท มิซูมิ (ไทยแลนด) จำกัด cs@misumi.co.th Tambol Tasith, ( ประเทศไทย ) deemed there is any damage, deformation or defects to the Products (the “Defects”) that are attributable to MISUMI, on the condition that (i) written
Amphur Pluakdaeng, notification stating sufficient details of the Defects, satisfactory to MISUMI, reaches MISUMI within the warranty period (defined in the following clause),
Rayong Province 21140, Thailand and (ii) MISUMI acknowledges the Defects are attributable to MISUMI.
Lot No.15, Road TS11, Provided, however, that the following cases are outside of the scope of the warranty.
MISUMI VIETNAM CO.,LTD. https://vn.misumi-ec.com/ Tien Son Industrial Park, Vietnam (1) Defects caused by use of the Products in any way other than as a part of general industrial use. Under this Warranty, general industrial use means
Công ty TNHH MISUMI Việt Nam cs@misumi.com.vn Dai Dong Commune, ( Việt Nam ) use as a component of general production equipment or for commercial use or industrial application, but does not include transportation devices with
Bac Ninh Province, the purpose of transporting humans such as automobiles, vehicles, or ships, medical equipment with the purpose of curing and diagnosing humans,
Vietnam or consumer goods that are used in general households such as electronic and electric equipment.
(2) Defects caused by use of the Products in aerospace equipment, nuclear energy equipment, or military-related products such as weapons or arms.
(3) Defects caused by recklessness or error in the Customer’s handling of the Products.
MISUMI INDIA Pvt. Ltd. https://in.misumi-ec.com/ Plot no 31, Electronic City, India (4) Defects caused by natural disasters (including, without limitation, earthquakes, fires and floods).
Sector 18, Udyog Vihar - IV,
cs@misumi.co.in (5) Defects caused by failure to comply with the specifications, intended uses, instructions and warnings, conditions of use, drawings or other matters.
Gurgaon, Haryana – 122016 relating to the Products that are provided in the Website or the Catalog or App; or with any notice or other description in documentation that comes
with the Products (or its accessories).
(6) Defects caused by the Customer itself processing, repairing, modifying or disassembling the Products.
MISUMI SOUTH EAST ASIA https://sg.misumi-ec.com/ 331 North Bridge Road #07-02 South East Asia (7) Defects caused by equipment other than the Products.
(8) Defects caused by use of the Products outside Thailand.
PTE. LTD. cs@misumi.com.sg Odeon 331 Oceania (9) Defects caused by using the Products for untested or unanticipated purposes or in untested or unanticipated ways.
Singapore 188720
(10) Defects caused by the Customer using the Products in violation of the provisions of the Terms and Conditions.
(11) Any other cases in which MISUMI provides in the Website or the Catalog or App that it will not repair or replace the Products.
2. The warranty period applicable to the Products under this Warranty is one (1) year from the day MISUMI ships the Products.
BO2-C-08, Menara 3, 3. Minor flaws such as scratches, marks, dents or discoloration that do not make the Products unusable do not constitute Defects. Provided, however,
MISUMI MALAYSIA SDN. BHD. https://my.misumi-ec.com/ KL Eco City, No. 3, Malaysia that if MISUMI acknowledges any flaws such as scratches, marks, dents or discoloration to be particularly significant, such flaws will constitute a Defect.
cs@misumi.com.my Jalan Bangsar, 4. Within one (1) week of receipt of the Products the Customer shall confirm the name and quantity of the Products, check that the specifications of the
59200 Kuala Lumpur, Malaysia Products match those listed in the Website or the Catalog or App and that there are no Defects in the Products. If there is any Defect, the Customer
must give written notification to MISUMI, from which the Customer purchased the Products, within one week. Please note that MISUMI may deem that
Menara Karya, the Products have no Defects under warranty if it does not receive notice within one (1) week of receipt of the Products.
PT. MISUMI INDONESIA https://id.misumi-ec.com LT. 28. JI. H.R. Rasuna Indonesia 5. The Customer will be charged for all replacements and repairs of the Products that take place after the warranty period, that are outside the scope of
Said Kav 1-2,
cs@misumi.co.id warranty, or are otherwise not subject to this Warranty. In certain cases, repair or replacement may not be possible due to the nature, production date
Kuningan Jakarta, or specification of the Products.
Selatan 12950, Indonesia
4201 World Trade Center 511, Disclaimer
MISUMI KOREA CORP. https://kr.misumi-ec.com/ Yeongdong-daero, Korea 1. Other than as expressly provided in the Terms and the Conditions and this Warranty, or otherwise stipulated by applicable product liability laws,
주식회사 한국미스미 famd@misumi.co.kr Gangnam-gu, MISUMI will not be liable in any way for any damages (regardless of whether such damages are direct or indirect, or general or special), losses or
Seoul, 06164, Korea expenses arising in relation to Defects of the Products. Damages arising in relation to Defects of the Products include damages caused by Defects
in manufactured goods using the Products, damages caused by recall of the Products or any manufactured goods using the Products and damages
arising from inability to use the Products include damages caused by a suspension of any production line in the Customer’s factories or production
MISUMI (CHINA) PRECISION 10 Floor, Tower1, China ( 中国 ) facilities.
MACHINERY TRADING CO., LTD. https://www.misumi.com.cn/ 128 Tianmu Road West, exclude:HongKong,Macao, 2. The maximum liability of MISUMI for damages arising out of or in connection with Defects of the Product shall be limited to the actual amount paid by
米思米(中国)精密机械贸易有限公司 cs@misumi.sh.cn Jing'an District, Taiwan the Customer to MISUMI for the Products in Defects. In no event shall MISUMI be liable for any special, consequential or tort damages of any kind,
Shanghai 200070, China including, but not limited to, damages resulting from any loss of profits.
3. In case MISUMI is not the manufacturer of the products or otherwise does not fall within the scope of applicable product liability laws, the Customer will
Suite 1207, 12/F., Tower 6, seek damages under such product liability laws from the manufacturer of the products.
MISUMI E.A.HK LTD. https://www.misumi.co.jp/ The Gateway, Harbour City, HongKong 4. In particular, MISUMI will not be liable for any damages arising out of or in connection with any of the following cases.
香港三住有限公司中国香港 cmail@misumi.com.hk 9 Canton Road Tsim Sha Tsui, ( 香港 ) (1) Use of the Products by the Customer in violation of precautionary notices, warnings or any other provision contained in Terms and Conditions,
Kowloon, Hong Kong the Website, the Catalogs, manufacturer guarantee certificate or warranty.
(2) Defects in the Product caused by the willful misconduct or negligence of the Customer.
9F-1, No. 126, Sec. 4, (3) Defects in the Products caused by force majeure.
MISUMI TAIWAN CORP. https://tw.misumi-ec.com/ Nanjing E. Rd., Taiwan (4) Infringement of any patent rights, utility model rights, design rights, trademark rights or other intellectual property rights of a third party arising in
relation to the Products.
台湾三住股份有限公司 tiw-cs@misumi-tw.com.tw Songshan Dist., ( 台湾 ) (5) Exportation of the Products or delays in or prohibition of exportation of the Products due to laws or ordinances, or regulations.
Taipei City 105407,
Taiwan (R.O.C)
Terms of Use
KUDAN-KAIKAN TERRACE 1. This Warranty only applies to the purchase and use of the Products within Thailand, and is not applicable outside Thailand.
MISUMI Corporation https://jp.misumi-ec.com/ 6-5, Kudanminami 1-Chome, Japan 2. Under this Warranty, MISUMI may request the Customer return the products that need to be repaired or replaced to MISUMI. Please be aware that
株式会社ミスミ Chiyoda-ku, ( 日本 ) MISUMI cannot send employees to the Customer to repair or replace the Products.
Tokyo, 102-8583, Japan 3. Production and sale of the Products may be suspended at the discretion of the original manufacturer. Please be aware that in this case it will not be
possible to replace the Product with the exact same product.
https://us.misumi-ec.com/ MISUMI may revise, modify or amend this Warranty (“Amendments”) and will set forth such Amendments in the Website or the Catalog or App.
Customer Service: 1475 E Woodfield Rd, North America If the Customer orders the Products after such Amendments, the Customer will be deemed to have approved such Amendments.
MISUMI USA, Inc. inquire@misumiusa.com Ste. 1300, Central America
Technical Inquiries: Schaumburg, IL 60173, U.S.A South America Effective as of: 1 May 2023
engineering@misumiusa.com Company Profile
St Martin Tower Wing Europe Company Name MISUMI (THAILAND) CO., LTD. / บริษัท มิซูมิ (ไทยแลนด์) จำ�กัด
MISUMI EUROPA GmbH https://de.misumi-ec.com/ Franklinstrasse Turkey
sales@misumi-europe.com 61-63, 60486 Frankfurt am Main, Africa Established January, 1997
Germany Head Office 300/24 Moo 1, Eastern Seaboard Industrial Estate Soi 5, T.Tasith, A Pluakdaeng, Rayong 21140 Thailand
Managing Director Takahiro Kuroda
Av. De Las Fuentes 74, Int. B Product Types 1.Automation Components 6.Cutting Tools 10.Lab & Clean Room Supplies
MISUMI MÉXICO,S. DE R.L. https://mx.misumi-ec.com/en/ Parque Industrial FINSA Mexico 2.Fasteners 7.Processing Tools 11.Press Die Components
DE C.V. ventas@misumimex.com El Marques, Queretaro, 3.Materials 8.Material Handling & Storage 12.Plastic Mold Components
Mexico, 76246 4.Wiring Components 9.Safety & General Supplies 13.Injection Molding Components
5.Electrical & Controls
*There are some non-exportable items you cannot purchase due to restrictions by Japan METI.