Page 1697 - MiSUMi 2025

such as the specifications, intended uses, terms of use, If the Products fail to meet the specifications or have any
instruction and precaution for use, conditions of use, drawings Defects, the Customer shall give written notification to
and other information of the Products, and any notice or other MISUMI within one (1) week of receipt of the Products, and
description in documentation or labels that comes with the then send the Products failing the inspection and the detail
Products (or their accessories). report stating the cause and status thereof including photo
5. The Products may not be resold to a third party, incorporated of product and packaging with clear label to the address
in products offered to general consumers, or used in any designated by MISUMI.
other similar manner without the written consent of MISUMI. 2. Please note that MISUMI may deem that the Products have
been inspected and approved by the Customer if it does not
receive notice within one (1) week of receipt of the Products
Article 5 Days to Ship and Title and Risk by the Customer.
of Loss
1. MISUMI will ship the Products from its warehouse or Article 8 Measures for Defective Products
suppliers in accordance based on the required number of
days to ship of the Products ("Days to Ship") set out in the If it is discovered through the inspection set out in Article 7
relevant page of the Website/the Catalog/App. However, that all or part of the Products fail to meet the specifications,
depending on the type and quantity of the Products ordered MISUMI will check such Products. If it is clear to MISUMI that
(for example, due to customization of Products or the large such defects are attributable to only MISUMI, MISUMI will
quantity order) or depending on the time, when the order is promptly deliver a replacement of the Products (or provide the
placed, MISUMI may determine alternative shipping dates. service again in the case of a service) or, if directed by the
2. Title and risk of loss pass to the Customer upon tender Customer, refund the amount paid by the Customer for the part
of shipment to the carrier. If the Product is damaged in of the Products that is defective.
transit, the Customer shall file claim with the carrier. Unless
otherwise noted, Dates to Ship will be calculated from the
following date of the entry of sales agreement between the Article 9 Extra Products
Customer and MISUMI excluding the holidays listed in the If MISUMI delivers to the Customer a greater quantity of the
MISUMI Calendar on the Website/the Catalog/App. Products than that which the Customer ordered and such
3. If the time the Customer sends a facsimile order or email mistake is attributable to MISUMI, the Customer shall contact
order and the time MISUMI receives such order differs due MISUMI and return the extra Products to MISUMI promptly.
to the transmission environment of the facsimile or email, the In this case, MISUMI will pay for all shipping costs incurred
Production Time, the Day to Ship will be calculated from the in returning the extra Products. The Customer is kindly
time MISUMI receives such order. requested to keep the extra Products in its original condition
4. Please be aware that MISUMI may not be able to process and packaging from the time it receives such Products until it
an order as a normal order if any of the details in the order returns them to MISUMI.
are missing or inaccurate.
5. The Delivery Date is shown on the ordering page of the
Website, but it is the date that the Products is planned to be Article 10 Special Orders
delivered and the delivery on that date is not guaranteed.
Please be aware that the Products may not be delivered If the Customer orders products with specifications set out in
by Deliverying Date due to transportation factors such as drawings provided by the Customer, specifications other than
weather, traffic jams, or road construction, the timing of the those prescribed by MISUMI or other special orders not for
delivery (such as during delivery companies' year-end and the Products with the specifications listed in the Website/the
New Year holidays, Songkran holidays, or other holidays), Catalog/App ("Special Orders"), ordering procedures and the
the inventory status of the Products, or any other reasons. Service are different from the orders for the standard Products
In such case, MISUMI shall not be liable to the Customer in listed in the Catalog. Other than the ordering procedure for
any way. Special Orders, the Terms and Conditions apply to Special
Orders to the extent that they do not contradict the nature of
the Special Orders.
Article 6 Delivery of the Products
1. Delivery of the Products is deemed to be completed when Article 11 Applicable Taxes
the Products is delivered to the place registered by the
Customer or designated by the Customer at the order. Upon The Customer shall additionally pay an amount equivalent to
receiving the Products, the Customer is requested to affix its all applicable taxes incurred in using the Service, including VAT
seal or representative's signature to the delivery company's and any sales taxes, if any.
form as proof of receipt.
2. The Products may not be delivered if the Customer's
company name, factory name, research institute name, Article 12 Payment
nameplate, or other verification of the Customer cannot be
confirmed. 1. The Customer shall pay the purchase price for the Products
3. If the Products are delivered to a location other than it has purchased, and all taxes imposed thereon by any of
that specified by the Customer, the person receiving the the methods set out in the Website/the Catalog/App and
Products may be required to provide personal identification, selected by the Customer at the customer registration. If
such as a license or passport. (In this case, details such as credit is extended, the undersigned agrees and understands
the address, name, and registration number in the license or that all invoices are due and payable within thirty (30)
passport provided may be copied.) days of the invoice date. Further, please be aware that the
Company may request cash on delivery payment or advance
payment from the Customer if it is a new customer, due to
Article 7 Inspections the status of a transaction or for other reasons.
2. The Company will send invoices for the Products shipped
1. Within one (1) week of receipt of the Products, the Customer and the Customer shall make all payment for such invoice
must inspect the Products to confirm the name, part number, amount in accordance with the payment term specified in
and quantity of the Products and verify that there is no invoices or otherwise agreed by the Company.
damage, deformation, defects, or flaws (including if the The Customer shall be liable for the relevant bank fee of
specifications do not meet those listed in the Website/the such payment, if any.
Catalog/App or, in the case of special orders, specified in the 3. If the Customer fails to pay the amount for the Products
Customer's drawings) (collectively "Defects") in the Products. and all taxes by the due date, based on the Payment Term, C-002